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Advice From Our Readers!

Sometimes, even an expert like the Printers and Scanners Guide can be stumped by a problem. This is where your problems are presented to our readers -- and with any luck, the solution is out there.
Big Yellow Circle
The problem: After upgrading to XP, the scanner works, but the printer doesn't, and there's a big yellow circle next to the printer port in the Windows Device Manager. Can you help?
Windows XP Stops An HP
The problem: A user upgraded to Windows XP, and now his HP DeskJet 722C doesn't work. Can you help?

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